This Help Center provides step-by-step guides to help you manage pricing, promotional content, and the health of your Electronic Shelf Labels (ESL) using the storeLink ESL Web App.
How to Use This Resource
Search-First
Use the search bar at the top of the page to find specific topics, such as "Troubleshooting Errors" or "Linking Products."
Browse by Category
Click through categories to find articles organized by what you need to do - whether you are reviewing the Trends page, managing individual Devices, or checking Stocking modes.
Contact Support
If the resources in the Knowledge Base do not resolve your issue, our support team is ready to help. You may reach out to your Dedicated Client Specialist during standard business hours (Monday – Friday, 8am–5pm CST).
For support outside of business hours, please contact our Data Center directly:
- 📞 By Phone: 800-264-0965
- ✉️ By Email: Datacenter@vestcom.com
Provide as much information as possible related to the issue you’re experiencing such as the store number, specific ESL IDs, Product IDs/UPCs, screenshots, or short videos!
💡Confidentiality Notice - The material hosted in this Help Center is proprietary and confidential to Vestcom. Access and distribution are strictly restricted to authorized customers and prospective clients. Unauthorized sharing of this content is prohibited. |