The Current Errors module provides a high-level summary of system health by tracking devices currently in an error state. It allows users to quickly identify, quantify, and investigate technical issues across the store network.

Key Metrics & Critical Alerts

• Total Errors: The module prominently displays the total number of ESLs currently reporting an error, alongside their percentage relative to the total ESL count.
• Visual Warning Threshold: To ensure critical issues are addressed promptly, the percentage value will turn red if the error rate reaches or exceeds 10% of your total linked device count.

Error Distribution 

A horizontal bar chart provides a granular breakdown of specific error types (e.g., ESL Unreachable, Item ID is not found, etc.):

• Comparative Data: Each bar represents a specific error category, showing the percentage of total ESLs affected.
• Exact Totals: The specific count of devices for each error type is displayed in parentheses next to the percentage.

Investigation & Reporting

The interface offers several ways to transition from high-level data to specific solutions:

• Global View: Click the View Report link at the top of the module to open the full ESL Error Report page for complete system overview..
• Targeted Filtering: Click the View link next to any error label on the chart to jump to a pre-filtered report allowing you to focus on devices affected by that specific issue.
• Exporting Data: Click the "More" (three-dot) menu to download the Current Error Report in PDF or Excel formats for offline analysis or team meetings.

Corporate & Store Group Reporting Note

When a Corporate or Store Group User selects multiple stores, exported reports are automatically enhanced for clarity. The Division and Store Number will appear as the first two columns, allowing for easy identification of which locations require technical support.